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Hyatt Regency Creek Heights Residences, Dubai
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Key details
About the Hotel
Dubai Healthcare City, 20Th Street,Bur Dubai,
Dubai,
United Arab Emirates,
Dubai
Hyatt Regency Creek Heights Residences is located in Dubai Healthcare City, providing residential accommodation connected to the luxurious Hyatt Regency Dubai Creek Heights Hotel. This 5-star property is situated at the intersection of Dubai’s modern business hub and its historic districts. Guests benefit from proximity to important venues such as the Dubai International Convention and Exhibition Centre and Dubai International Airport.
Location
Conveniently located, the hotel is a short distance from major attractions like the Dubai Mall, Gold Souk, and cultural heritage districts. The Dubai Healthcare City Metro Station is within a two-minute walk, providing easy access to city transport. Complimentary parking is available, alongside shuttle services to nearby shopping centers.
Rooms
The residence offers fully-furnished apartments that range from studios to three-bedroom units, designed for both luxury and comfort. Each accommodation features a spacious living area, dining space, and a fully-equipped kitchen with modern appliances. Rooms are enhanced with stylish décor, floor-to-ceiling windows, and essential amenities, providing a tranquil and inviting atmosphere.
Eat & Drink
Hyatt Regency Creek Heights Residences includes a diverse range of dining venues, featuring La Tablita, a vibrant Mexican restaurant, and Sufra, which serves a mix of regional and international cuisine. Market24 provides gourmet grab-and-go options and coffee, while the rooftop bar Eve Penthouse & Lounge features sweeping city views and a selection of cocktails. In-room dining is also available for guests preferring to eat in.
Leisure & Business
Guests can enjoy a variety of leisure amenities, including two outdoor swimming pools, a fitness center equipped with modern equipment, and a full-service spa offering diverse treatments. Business travelers benefit from 11 meeting rooms and extensive event spaces designed for corporate needs. The hotel supports sustainable practices within its operations.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious with a stunning view, making it a great value for the price.” view full review
Delicious Breakfast
“The breakfast options were fantastic, especially the Indian breakfast which was a good addition.” view full review
Relaxing Pool Area
“The pool area was well-maintained and offered a perfect atmosphere for relaxation after a long day.” view full review
Well-Equipped Kitchen
“The room had a fully equipped kitchen, including a fridge and dishwasher, making it convenient for family stays.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Sports trainer
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Kids club
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Dubai Healthcare City, 20Th Street,Bur Dubai,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Dubai Healthcare City, 20Th Street,Bur Dubai,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
6.1
km
Tower
Burj Khalifa
6.5
km
Aquarium
Dubai Dolphinarium
710 m
Fountain
The Dubai Fountain
6.5
km
Mall
Wafi
1.0
km
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
620 m
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
1.1
km
Sheikh Rashid Road Zabeel Park
Dubai Frame
2.4
km
Church
St Marys Catholic Church
950 m
Wonderland
940 m
Golf Course
Dubai Creek Golf & Yacht Club
1.1
km
Park
Zabeel Park
2.7
km
31A St
Irish Village
2.0
km
Dubai Duty Free Tennis Stadium
2.1
km
Al Riyadh St
Wonderland Theme & Water Park
810 m
Mosque
Dewa masjid
610 m
Wafi Mall
Pharaohs' Club
630 m
Pyramids Rooftop Gardens
Movies Under the Stars
640 m
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
2.7
km
Theme Park
Wonderland Amusement Park
670 m
Public Building
Public Prosecution Dubai
1.9
km
Creekside Park
680 m
Raffles Botanical Garden
710 m
Dubai Health Authority
1.9
km
Dubai Court
2.0
km
Seawings Dubai Creek
3.2
km
Zabeel Stadium
4.4
km
Nearby
creek park g 1
490 m
Restaurants
Sufra Restaurant
10 m
20B St Hyatt Regency Dubai Creek Heights
Market24
10 m
20th St Hyatt Regency Dubai Creek Heights
Eve Penthouse & Lounge
50 m
Hyatt Regency Dubai Creek Heights Dubai Healthcare City
The Lobby Lounge
20 m
20th Street Hyatt Regency Dubai Creek Heights
The Veranda
30 m
Hyatt Regency
Rolling Cones
50 m
Hyatt Regency Dubai Creek Heights
Grub Shack
880 m
Building 41
Burger Rebel
590 m
Umm Hurair Umm Hurair Rd
Urban Diner Cafe
710 m
Shop 2
Medzo
930 m
Pyramids Wafi Oud Metha District
Qbara
760 m
The Fort Complex Opp. The Raffles Hotel Dubai
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Quiet Area
Prompt Issue Resolution
Limited Food Variety
Competitive Pricing
7.8/10
Very good
Rooms
8.3
Location
8.2
Service
8.4
Dining
6.6
Guest reviews
7.8/10
based on 17 reviews
8.9
8.9/10 based on 5725 reviews
Alexander
United Kingdom,
May
2024
7.0/10
My stay at the hotel was overall comfortable and pleasant. The rooms were spacious and well-equipped, but there were some issues with cigarette smells and housekeeping services. The service was good, with some exceptional staff members providing helpful guidance. The location was convenient, though there were delays in handing over the apartment. Dining experiences were standard, but with some waiting times. The facilities were adequate, though there were some desired amenities missing.
Rooms
7.0
The rooms, maintained by the housekeeping team led by Jitendra and Rita, were spacious and well-equipped. However, there were issues with cigarette smells and some missing amenities.
Service
8.0
The staff assisted well and gave helpful directions, but there were some slight inconveniences with certain requests.
Location
7.0
The location was good, with proximity to the metro and nearby restaurants. However, there were delays in the apartment handover process.
Dining
6.0
The dining experiences were standard, with some waiting times observed.
Facilities
7.0
The hotel facilities were adequate but lacked some amenities I expected.
Alexander
United Kingdom,
May
2024
7.6/10
The hotel had spacious and neat rooms equipped with everything one might need, offering a great entertainment experience with TVs in each bedroom and living room. The service was friendly and helpful, with special attention from the security team. The location was ideal for those working in Healthcare City, well connected by public transportation. The dining options had limited variety and were on the expensive side. Overall, a comfortable stay with fantastic service and convenient location.
Rooms
8.0
The rooms were spacious, clean, and equipped with everything I needed.
Service
9.0
The staff was friendly and attentive, especially the security team.
Location
9.0
The location was quiet and well connected, perfect for those working in Healthcare City.
Dining
5.0
The dining options had limited variety and were pricey.
Facilities
7.0
The hotel offered a range of facilities to ensure a comfortable stay.
Greg
United States,
May
2024
8.2/10
The hotel offers a convenient location close to the airport and a short taxi ride to the downtown area, making it central for exploring. The rooms are well-equipped with essential amenities, including a washing/drying machine, perfect for extended stays. However, the breakfast area can get crowded, requiring some waiting time, though the staff strives to make your stay comfortable.
Rooms
8.0
The rooms were well-equipped with a microwave, washing machine, cooker, full-size fridge, and kitchen utensils, making it easy to travel with a baby.
Service
9.0
The service was friendly and accommodating, with special thanks to Hatem from the reception, who made the check-in process pleasant.
Location
9.0
The location is excellent, especially for travelers needing easy access to the airport and a short ride to the downtown area. The metro station is conveniently close by.
Dining
7.0
The dining experience could have more variety and organization, with a hint of improvement needed in both Indian food options and in-room entertainment.
Facilities
8.0
The facilities provide essential services like car hire, laundry, valet parking, and more, enhancing the overall comfort of your stay.
William
United Kingdom,
April
2024
7.8/10
My stay at the hotel was fantastic! The staff were extremely helpful and welcoming, and Jitendra from housekeeping went above and beyond to make me feel at home. The location, although not ideal for me personally, was peaceful and close to many family-friendly activities in Dubai. The dining experience was good overall, with plenty of choices, but the lack of food variety in one of the restaurants was a downside. The rooms were superb, especially considering we were initially expecting two rooms, and the floor staff managed to quickly resolve a technical issue. However, the price could be more competitive given the minor service issue I encountered.
Rooms
9.0
The rooms were superb, and we were delighted with the upgrade to a one-bedroom suite. The floor staff promptly resolved a technical issue we faced.
Service
8.0
The staff, especially Jitendra from housekeeping, were excellent and professional, making me feel very welcome. However, some staff members could improve their friendliness.
Location
7.0
The hotel is located in a quiet area in the medical city, close to many family-friendly attractions. Though not ideal for walking to nearby areas, it's conveniently situated for accessing major Dubai hotspots.
Dining
7.0
I enjoyed the dining options, especially the varied choices for both adults and children. However, one of the smaller restaurants lacked food variety and clarity in labeling.
Facilities
8.0
The facilities were good overall, offering services like room service and tours assistance. However, minor improvements could enhance the overall value for money.
Quiet Area
Limited Food Variety
Kelly
United States,
March
2024
7.8/10
The hotel was very well designed and spacious with all the amenities, making my stay very comfortable. I would like to thank Rita and the housekeeping team for taking care of my apartment. Keep it up! I would love to visit again.
Rooms
9.0
The rooms are spacious and well-equipped, providing a comfortable stay after a tiring day of sightseeing and other activities.
Service
9.0
The staff, including Nur, Amr, Jasmin, and Hatem, are amazing and go above and beyond to meet your needs.
Location
8.0
The location is good with nice views from the top floors, easy parking access, and a spacious lobby.
Dining
5.0
The dining experience was below expectations with limited variety and average quality.
Facilities
The facilities meet basic needs but could use some improvements.
Charles
United Kingdom,
February
2024
7.8/10
My stay at the hotel was a bit of a mixed experience. The rooms were excellent, with a kitchen and furniture in excellent condition, and the breakfast was very good. Having private parking at the hotel residence was a nice added benefit. However, I faced an ant invasion just a few days into my stay. While the room cleaners were kind and polite, the issue was not fully resolved despite contacting the front desk multiple times. The guest services, however, were top-notch in accommodating our requests.
Rooms
8.0
The rooms are very spacious and well-maintained.
Service
9.0
The guest services were at top-notch and accommodating.
Location
7.0
The hotel is surrounded by great coffee shops and 24hr Subway outlets, but the busy location can make car collection a bit inconvenient.
Dining
7.0
The dining experience was great with lots of tasty choices, but not up to Dubai standard.
Facilities
8.0
The facilities offered, such as room service and car hire, were comprehensive.
Russell
United States,
January
2024
7.6/10
The hotel is in a convenient location for frequent travelers, with easy access to trains and nearby healthcare facilities. The spacious and beautiful kitchen added a special touch to our stay. However, the apartment didn't quite meet our expectations for a 5-star rating.
Rooms
7.0
The rooms were big enough to accommodate all of us, and the kitchen was very beautiful, making our stay special and memorable.
Service
9.0
The service was very helpful, with excellent housekeeping and room service available. The staff were attentive and accommodating.
Location
6.0
The location in healthcare city was great for us, and the proximity to the airport was convenient. However, the area seemed a bit small and crowded, with delays in car service and door maintenance issues on arrival.
Dining
8.0
The dining experience was nice with a variety of dishes, although it seemed a bit repetitive. The poultry dishes were particularly enjoyable.
Facilities
The hotel offered a range of facilities such as car hire, dry cleaning, and valet parking. However, some areas like the door maintenance need improvement.
Mike
United States,
January
2024
6.6/10
The hotel offers spacious rooms with two king beds, but there was a lingering cigarette smell despite being a non-smoking room. The service was a mixed experience with friendly staff but a lackluster response to disruptions. The location is convenient for exploring nearby attractions, although hard to reach. The dining options fell below expectations with long wait times. Overall, a comfortable stay with room for improvement.
Rooms
8.0
The rooms were good, very clean, spacious, and came with a very large TV.
Service
6.0
The staff was friendly, but the handling of disruptions like the fire alarm was disappointing with no compensation provided.
Location
7.0
The hotel is close to Dubai airport and various attractions, making it a convenient base for exploration.
Dining
5.0
The dining experience did not meet the expectations set by the brand, with a significant queue if arriving after 9 am.
Facilities
7.0
The hotel offers an array of services and amenities for guests' convenience.
Sarah
United Kingdom,
January
2024
8.0/10
The hotel offers very nice views and amazing services with two king beds, and the rooms were neat and clean. The staff was dedicated and respectful, although some members were found to be rude and impolite. The location is really good, just 10 minutes from downtown Dubai but a little expensive for cabs. The dining experience had wide food options from different countries but needed more staff in certain sections.
Rooms
9.0
The rooms with beautiful views were neat and clean.
Service
8.0
I have never seen such dedicated and respectful staff in my life, although some were rude and impolite at times.
Location
8.0
The location is really good, just 10 minutes from downtown Dubai but a little expensive for cabs.
Dining
7.0
The dining experience offered wide food options from different countries, but needed more staff in certain sections.
Facilities
8.0
The hotel's facilities were enjoyable and well-maintained.
beautiful views
expensive cabs
John
United States,
December
2023
8.2/10
My stay at the hotel was quite fantastic as the rooms, according to my exact preferences, were very modern, clean, and spacious. The location is also very nice and close to the metro. However, the dining experience was not what I expected from a 5-star hotel.
Rooms
8.0
The rooms were ready to check in only at 5 but were very modern, clean, and spacious, meeting my exact preferences.
Service
9.0
The service was top-notch with Mohamed speaking Italian and Basheer being incredibly friendly, always smiling, and helpful. While not all staff were professionals, they made me feel like 'friends. '
Location
9.0
The hotel's location was fantastic, being very close to the metro and central to all the places I wanted to visit. Accessing the hotel from the highway was easy, and it was near to Dubai airport and the World Trade Center.
Dining
7.0
The dining experience at the Recency Club was correct, and the hotel's proximity to the healthcare city metro made it practical for exploring the city. The spread had a good variety of options for both vegetarians and non-vegetarians.
Facilities
8.0
The hotel offers a range of facilities making it a convenient choice for guests.
Central Location
Delayed Room Availability
Charles
United Kingdom,
November
2023
8.6/10
I've been staying in this apartment for a year now, and it's been a very comfortable and quiet place with amazing views. The only thing that would make it more convenient is if there were two smaller bathrooms instead of one large one.
Rooms
9.0
The rooms are spacious and offer amazing views.
Service
9.0
The service here is fantastic, especially from Om, Prem, and Rupam. They are so kind and helpful.
Location
9.0
The location is perfect for families and those wanting to explore the area easily, with free parking under the hotel.
Dining
7.0
The dining experience was a bit chaotic with limited variety, but the delicious vegetarian couscous was a highlight.
Facilities
The facilities here are great with everything you need for a pleasant stay.
Kevin
United States,
November
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were very spacious and comfortable, offering a pleasant creek side view. The living area was roomy, and I enjoyed the big dining table. Despite the unavoidable LED lights that remained lit all night, the bedroom and bathroom were large and well-furnished. However, the lack of bathrobes and slippers, along with some miscommunication in fulfilling additional requests, like dental kits, slippers, and bathrobes, slightly affected the experience.
Rooms
8.0
The rooms were big and well-furnished, despite the annoying LED lights that remained on all night.
Service
9.0
The service was exceptional, especially from Sebin and Shafeer in Housekeeping. They were incredibly helpful and professional throughout my stay.
Location
9.0
The location was ideal for exploring main attractions like the Global Village and Dragon Mart. The hotel's tranquility made me eager to return, and it was well-served by public transportation, making it convenient for travelers.
Dining
7.0
The dining experience was good overall with several options available. However, it did not fully meet the high standards I expected from Hyatt properties.
Facilities
8.0
The facilities provided, including room service, car hire, and laundry, were convenient and effective, contributing to a comfortable stay.
Brian
United Kingdom,
October
2023
8.8/10
My stay was incredibly comfortable and cozy thanks to the rooms that were exactly as presented in pictures. Rita and the housekeeping team deserve a special thanks for taking care of my apartment so well. The overall experience was fantastic, but the dining options could be more varied.
Rooms
9.0
The rooms were so comfortable and cozy, we did not want to leave. Thank you to Rita and the housekeeping team for ensuring my stay was very comfortable.
Service
9.0
The service was excellent, very courteous and helpful.
Location
10.0
The best thing about this hotel is its prime location and the amazing SPA facilities. The lobby area and security staff are outstanding, making the stay even more enjoyable.
Dining
7.0
The dining experience was okay, but the options were a bit limited. However, the hotel makes up for it with other outstanding features.
Facilities
9.0
The facilities at the hotel are top-notch, especially the SPA. It offers everything you need for a relaxing stay.
Eddie
United Kingdom,
October
2023
7.4/10
The hotel offers good and comfortable rooms, though the breakfast wasn't as expected. The location is quiet and safe, standard amenities were available but limited.
Rooms
8.0
The room was big, with a beautiful view, clean, and equipped at the highest standards.
Service
7.0
Almost all the staff were very helpful and accommodating, although there were instances of staff wanting to rush through check-in and dismiss complaints quickly.
Location
9.0
The location was convenient and safe, accessible to sightseeing spots and close to the metro for easy travel around the city.
Dining
7.0
The dining experience was good, even though it lacked some usual breakfast items.
Facilities
6.0
The facilities were standard with some limitations in the dining options.
Ivor
United Kingdom,
October
2023
8.2/10
I was pleasantly surprised by the size and cleanliness of the rooms, which felt even bigger than a studio apartment. The comfort level was top-notch, and the breakfast offered was enjoyable. The privacy and security measures at the hotel were reassuring.
Rooms
9.0
The rooms were very clean and comfortable, exceeding my expectations.
Service
8.0
The service was exceptional with kind, helpful, and respectful staff. They were especially efficient in handling requests despite taking a bit longer.
Location
9.0
The access to the hotel from the highway was convenient, and the parking facilities were free and easily accessible. It offered a perfect location with easy reach to Dubai and Deira.
Dining
7.0
The dining experience was a mix - good quality but limited choices at certain times. However, overall it was satisfactory.
Facilities
8.0
The hotel provided a range of useful facilities and services that catered to various needs, making the stay more convenient.